This is a flex full time position (FFT/32 hours per week) working Monday through Friday (10:00 am - 5:00 pm) with a Sunday rotation (5:00 am - 11:30 am). Our CSR’s are the "friendly faces" our customers first encounter. Customer focus, dedication and a proactive attitude are necessary to be successful and build loyalty.
Day-to-day responsibilities include serving our customers in person, on-line, by phone and through mobile devices. Familiarity with technology, the Internet and MS Office software; above average written and oral communication skills; and two years’ experience with customer satisfaction is required.
Consider joining our dedicated team of employee-owners in a well-known, respected and community-minded organization. A full benefits package is available and includes insurance, retirement, employee ownership and paid time off.
Learn more about us at wcinet.com and telegraphherald.com
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Job Details
Req Num | -- |
ID | 499621 |
Location |
Dubuque, IA
|
Positions | 1 |
Type | Employee |
Status | -- |
Pay | -- |
Categories |
Clerical/Office Administration
Customer Service
|
Shifts |
First Shift
|
Benefits |
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation
Paid Sick Leave
Paid Holidays
Tuition Reimbursement
|
Preferred Candidates
Years of Experience | 1-2 Years |
Education | High School/GED |