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4Jan

Receptionist

Medical Associates, Dubuque, IA

This listing has expired

The west campus Reception department is hiring a full-time Receptionist to provide front office customer service to internal and external customers. Primary schedule will be Monday - Friday, between the clinic office hours of 8am - 5pm.  

Essential Functions & Responsibilities:

Demonstrate effective customer service skills by greeting customers in a polite, prompt, helpful manner, and provide any necessary instructions or directions.

Communicate clearly with customers via telephone and in person, and relay necessary messages to staff.

Perform a variety of clerical duties, which may include but not limited to: scheduling functions, insurance questions, accepting payments and balancing cash drawer.

Review, update or obtain customer information making necessary changes to ensure correct billing. Set up new insurance coverage as needed.

Assist customers with self-service systems as applicable, which may include but not limited to: online patient portals, electronic kiosks, etc.

Complete all other assigned projects and duties.

Knowledge, Skills and Abilities:
Education: Equivalent to a high school education.

Experience:  From three months to one year of similar or related experience.

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Job Details

Req Num --
ID 455637
Location
Dubuque, IA
Positions 1
Type
Employee
Status
Full Time
Pay --
Categories
Clerical/Office Administration
Customer Service
Health Care
Benefits

Preferred Candidates

Years of Experience --
Education --

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