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1Dec

MB Services Specialist

Heartland Financial USA, Inc., Dubuque, IA

At Heartland Financial USA, INC., we’re your career destination!


Heartland Financial USA, Inc. (Heartland) is seeking a MB Services Specialist I to join our growing team in Dubuque, IA. The MB Services Specialist I is responsible for all functions in Deposit Operations.  This includes but not limited to the processing of the daily reports for member banks, verification of new checking/savings/certificate of deposit accounts, titling changes on checking/savings/CD's, process NSF decision items and chargeback items, etc.  Additionally, verification of maintenance requests submitted by member banks and processed by Member Bank Fulfillment.

Qualifications:
1. Verification of new checking/savings accounts and new CD's.
2. Process daily bank reports, NSF decision, process chargeback items and etc. for those banks assigned to each employee.
3. Verify maintenance requests submitted by member bank staff and completed by the HTLF Member Bank Fulfillment area.  These requests range from address changes, product changes, telephone transfers, service charge refunds, debit card orders, etc.
4. Provide customer service phone support for internet banking, bill payment, e-statements, telephone banking, and debit cards as needed during peak times.

At Heartland Financial USA, Inc., we are one of the top 100 bank holding companies nationwide, Heartland delivers high-quality financial products and service to clients in the Midwestern, Southwestern and Western United States.  This means great resources and career opportunities for our staff!  We can provide you the training and support to develop a great career at Heartland Financial USA, Inc.  If you long to join a successful team while expanding your professional skills and experience, then explore a career with us today!
We’re committed to being an Employer of Choice providing a positive, professional work culture that takes care of the welfare of our team members. We believe in:

•Talent Development – We provide resources to support internal career growth
•Recognition and Reward – We provide competitive compensation and rewards programs
•Corporate Citizenship – We’re committed to making a difference in our communities
•Balance – We believe in balance between work, leisure, and wellness
•Empowerment – We help people grow professionally through empowerment to make decisions and take responsibility for them

We offer competitive compensation and benefits, including:
•Paid time off including vacation and sick days, community volunteering, parental leave, and Holidays.
•Tuition Benefit plan
•401k Retirement plan with company match & Discretionary Profit Sharing plan
•Subsidized Medical and Dental insurance
•Free Life and Disability insurance coverage
•Flexible Spending Accounts
•Voluntary Vision, Critical Illness, Hospital Indemnity, and Accident plans
•Employee Assistance program for staff and family members

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Job Details

Req Num 17-0783
ID 424405
Location
Dubuque, IA
Positions 1
Type
Employee
Status
Full Time
Pay --
Categories
Accounting/Auditing
Banking/Mortgage/Financial Services
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation
Paid Sick Leave
Paid Holidays
Tuition Reimbursement

Preferred Candidates

Years of Experience --
Education --

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